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CourseDetailes <p><strong>Technical Support:</strong></p><p>Providing support to users by taking care of their IT needs and being available to provide support with a high quality of service.<br>Ensure that all computer servers and the Internet work around the clock and perform the necessary maintenance and configuration.<br>Providing an internet network in all university facilities and female students’ dormitories, according to the available speeds and the quality of service provided by service providers.<br>Provide all users with an e-mail to facilitate communication between users.<br>Providing the needs of departments and colleges by allocating computers and printers. &nbsp;<br>Managing and organizing computer laboratories and ensuring readiness as well as supervision of these systems.<br>Providing guidance to all departments and colleges by implementing various IT solutions(ERP, Website, Chatbot, Call centre etc.) and ensuring technical support&nbsp;</p><p>&nbsp;</p><p><strong>Wi-Fi:</strong></p><p>WiFi name: <strong>ASU-STUDENT</strong></p><p>Password: <strong>ASU@wifi</strong></p><p>&nbsp;</p><p><strong>First Step</strong>: Search for the ASU-STUDENT Network and then click to connect.</p><p><strong>Second Step</strong>: Enter your username and password through the link below to activate the network:</p><p><a href="http://172.27.72.27/web/login">http://172.27.72.27/web/login</a></p><p>The username is Student ID</p><p>The password is the same as the email password</p><p><strong>Third Step</strong>: Then click on Accept and login</p><p><strong>Note: You must login through the above link daily to be able to activate the network</strong></p><p>&nbsp;</p><p><strong>Chat bot (automatic chat)</strong></p><p>You can use the automatic chat by:</p><p>University website: <a href="http://www.asu.edu.om/">www.asu.edu.om</a></p><p><img src="https://www.asu.edu.om/files/Technical-Support-1.png"></p><p>&nbsp;</p><p>Facebook: <a href="https://www.facebook.com/asharqiyahUni/">https://www.facebook.com/asharqiyahUni/</a></p><p><img src="https://www.asu.edu.om/files/Technical-Support-2.png"></p><p>&nbsp;</p><p>3- WhatsApp 25401000</p><p>Or you can contact the as directly through the following numbers:</p><p><strong>20401234&nbsp; -&nbsp; 25401129&nbsp; -&nbsp; 25401130&nbsp; -&nbsp; 25401131</strong></p><p><strong>Print-service</strong></p><p>&nbsp;<br>You can print by sending a print order from the laboratory devices after filling out the printing card via <strong>PaperCut </strong>on the university website</p><p><img src="https://www.asu.edu.om/files/Technical-Support-print-1.png" alt=""></p><p><strong>First Step</strong>: Visit the university website and then click on "PaperCut" from "Students" page.</p><p><img src="https://www.asu.edu.om/files/Technical-Support-print-2.png" alt=""></p><p><strong>Second Step</strong>: Login by entering the username "student ID" and the password "email password".</p><p><img src="https://www.asu.edu.om/files/Technical-Support-print-3.png" alt=""></p><p><strong>Third Step</strong>: Enter the coupon code to print.</p><p><img src="https://www.asu.edu.om/files/Technical-Support-print-4.png" alt=""></p><p>Step Four: Make sure to fill in the print balance by clicking on "Summary".</p>

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